No refunds or returns of any personalized item containing any name or company logo once design is approved by the customer. All items are inspected for defects prior to shipping. 

Items bought from the shop (tangible items. Digitization not included) can be returned, shipping label included, within 35 days of ship date for a full refund. 

We kindly ask that you contact us prior to any returns to see if we can make it right.